Terms and Conditions

PLEASE READ THIS AGREEMENT CAREFULLY AS IT GOVERNS YOUR RIGHTS AND OBLIGATIONS. 

YOU WILL BE DEEMED TO HAVE READ, UNDERSTOOD AND ACCEPTED ALL OF THE TERMS AND CONDITIONS OF THIS AGREEMENT.  IF YOU ARE UNCERTAIN ABOUT ANY OF THE TERMS OR CONDITIONS OF THIS AGREEMENT, PLEASE SEEK ADVICE FROM A PROFESSIONAL PERSON.

ABOUT US

Welcome to mySME Tools. mySME Tools is a product of EntBanc Finance (Pty) Ltd (Herein referred to as EntBanc) a company which focuses on specific products and services required in the Small and Medium Enterprise Market (SME).

These terms and conditions, constitute a binding legal agreement between you and EntBanc operated and owned websites incorporating the “EntBanc” and/or “mySME” brand names.

USE OF THIS SITE AND RELATED LINKS

You may only use this site to browse the content, use the tools, make legitimate purchases and shall not use this site for any other purpose, including without limitation, to make any speculative, false or fraudulent purchase. This site, content and tools provided in this site may not be copied, reproduced, republished, uploaded, posted, transmitted or distributed. Deep-linking, embedding or using analogous technology is strictly prohibited. Unauthorized use of this site and/or the materials contained on this site may violate applicable copyright, trademark or other intellectual property laws or other laws. By using the Site and Applications, you agree to comply with and will be legally bound by these Terms and Conditions.

PLEASE NOTE THAT YOUR RELATIONSHIP WITH THIRD PARTY SERVICE PROVIDERS IS GOVERNED BY YOUR AGREEMENTS WITH SUCH THIRD PARTY SERVICE PROVIDERS.

You understand and agree that you are solely responsible for compliance with any and all laws, rules, regulations, and Tax obligations that may apply to your use of the Site, Application, Services and Content.

YOU EXPRESSLY AGREE THAT YOUR USE OF THE MYSME TOOLS WEBSITE IS AT YOUR SOLE RISK. (hereafter collectively referred to as this site)

DISCLAIMER OF WARRANTY

The contents and tools of this site are provided "as is" without warranty of any kind, either expressed or implied, including but not limited to warranties of merchantability, fitness for a purpose and non-infringement.

The owner of this site, the authors of these contents and in general anybody connected to this site in any way, from now on collectively called "Providers", assume no responsibility for errors or omissions in these contents.

The Providers further do not warrant, guarantee or make any representation regarding the safety, reliability, accuracy, correctness or completeness of these contents. The Providers shall not be liable for any direct, indirect, general, special, incidental or consequential damages (including -without limitation- data loss, lost revenues and lost profit) which may result from the inability to use or the correct or incorrect use, abuse, or misuse of these contents, even if the Providers have been informed of the possibilities of such damages. The Providers cannot assume any obligation or responsibility.

The use of these contents and tools is forbidden in those places where the law does not allow this disclaimer to take full effect.

OUR RIGHTS

 

  1. modify or withdraw, temporarily or permanently, the Website (or any part of) with or without notice to you and you confirm that we shall not be liable to you or any third party for any modification to or withdrawal of the Website; and/or
  2. change these Conditions from time to time, and your continued use of the Website (or any part of) following such change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether the Conditions have been changed. If you do not agree to any change to the Conditions then you must immediately stop using the Website.
  3. We will use our reasonable endeavours to maintain the Website. The Website is subject to change from time to time. You will not be eligible for any compensation because you cannot use any part of the Website or because of a failure, suspension or withdrawal of all or part of the Website due to circumstances beyond our control.

 

PRIVACY POLICY

We are committed to protecting your privacy. This privacy policy applies to all the web pages related to this Site.

All the information gathered in the online forms on the site is used to personally identify users that subscribe to this service. The information will not be used for anything other that which is stated in the Terms & Conditions of use for this service. None of the information will be sold or made available to anyone.

The Site may collect certain information about your visit, such as the name of the Internet service provider and the Internet Protocol (IP) address through which you access the Internet; the date and time you access the Site; the pages that you access while at the Site and the Internet address of the Web site from which you linked directly to our site. This information is used to help improve the Site, analyze trends, and administer the Site.

We may need to change this policy from time to time in order to address new issues and reflect changes on our site. We will post those changes here so that you will always know what information we gather, how we might use that information, and whether we will disclose that information to anyone. Please refer back to this policy regularly. If you have any questions or concerns about our privacy policy, please send us an E-mail.

By using this Site, you signify your acceptance of our Privacy Policy. If you do not agree to this policy, please do not use our site. Your continued use of the site following the posting of changes to these terms will mean that you accept those changes.

By registering at EntBanc you provide your consent to allow EntBanc to communicate various messages relating to promotions, special offers, discounts and the like associated with the EntBanc online business store. The form of communication will include but will not be limited to electronic mail, mobile communications (SMS), telephone calls and direct mail.

COPYRIGHT

All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of EntBanc or its content suppliers and protected by international copyright laws. The compilation of all content on this site is the exclusive property of EntBanc and protected by international copyright laws. All software used on this site is the property of EntBanc or its software suppliers and protected international copyright laws.

USER CONTENT

We may, in our sole discretion, permit Members to post, upload, publish, submit or transmit member Content.

COOKIE TRACKING

The Site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help customize the Site for visitors. Personal information cannot be collected via cookies and other tracking technology; however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.

THIRD PARTY LINKS

In an attempt to provide increased value to our Users, we may provide links to other websites or resources. You acknowledge and agree that we are not responsible for the availability of such external sites or resources, and do not endorse and are not responsible or liable, directly or indirectly, for the privacy practices or the content (including misrepresentative or defamatory content) of such websites, including (without limitation) any advertising, products or other materials or services on or available from such websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such content, goods or services available on such external sites or resources.

DELIVERY POLICY

When you click to make a purchase with us legal obligations arise and your right to refund of monies charged to your credit card or paid in any other way agreed by us, are limited by our terms & conditions. You must not make any purchase through this site unless you understand and agree to all our terms and conditions. Once payment is made for the purchase, it is deemed that you have read and understood the terms and conditions for such purchase. Please note that you will be liable for 10% cancellation fee. If you have any queries please contact us before making any purchase for any service through this website.

We are not responsible for delayed delivery caused by any problems, which may arise due to limited or no electricity supply and temporary IT network failure. This includes, but is not limited to, acts of God. This means that if an order is delayed, the customer is not entitled to a refund. Refunds will be made at the discretion of the company. Please do not purchase if you do not agree to these conditions.

REFUNDS

Should you for any reason wish to cancel your purchase you will be liable for all associated costs that may arise, caused by the requested item being returned or not delivered. No additional cost be charged. You must advise us in writing of your cancellation and any such cancellation must be signed by the person who made the original purchase. No refunds will be granted.

PAYMENT OPTIONS

All transactions will be processed in South African Rands (ZAR). We accept credit card payments via the website and on request will supply our banking details should you wish to make payment via EFT or Direct Deposit.

Company: EntBanc Finance (Pty) Ltd
Bank: First National Bank
Acc Type: Cheque Account
Account: X
Branch: Hyde Park
Branch Code: 255 805

SECURITY POLICY

 

  1. Virtual Card Services process all credit card transactions. All credit card transactions are 128 bit Secure Socket Layers (SSL) encrypted. The company registration documents and the site registered domain name are checked and verified by Thawte, ensuring the cardholder and merchant that nobody can impersonate VCS to obtain confidential information.
  2. Virtual Card Services is committed to providing secure online services. All encryption complies with international standards. Encryption is used to protect the transmission of personal information when completing online transactions. Virtual Card Services Internet servers are protected by firewalls and intrusion detection systems.
  3. The Merchant does not have access to credit details.
  4. Virtual Card Services continually reviews and enhances its security in line with technological changes.

 

MONITORING

We have the right, but not the obligation, to monitor any activity and content associated with the Site. We may investigate any reported violation of these Conditions or complaints and take any action that we deem appropriate (which may include, but is not limited to, issuing warnings, suspending, terminating or attaching conditions to your access and/or removing any materials from the Site).

LAW

The Conditions will be exclusively governed by and construed in accordance with the laws of South Africa whose Courts will have exclusive jurisdiction in any dispute, save that we have the right, at our sole discretion, to commence and pursue proceedings in alternative jurisdictions.

CONTACT DETAILS

Postal address: EntBanc

PO Box 93
Randpark Ridge
2156

Email address: [email protected]

Fax numbers: 011 7951307

ELECTRONIC COMMUNICATIONS

When you visit EntBanc or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

YOUR ACCOUNT

mySME Tools will create your Account and your profile page for your use of the Site and Applications based upon the personal information you provide to us. You are responsible for safeguarding your password. You agree that you will not disclose your password to any third party and that you will take sole responsibility for any activities or actions under your mySME Tools Account, whether or not you have authorised such activities or actions. You will immediately notify EntBanc of any unauthorised use of your Account.

PERSONAL INFORMATION

By submitting the information on this website the visitor confirms that he/she submits own and correct information, and gives permission to EntBanc to process this information according to the Site’s Terms of use.

No user, who submitted their personal information, is allowed to object to further usage or processing of such information according to Terms of use, and by accessing/reading Terms of use of mySME Tools and accepting these terms, and further submitting it's personal information, any user of mySME Tools gives to EntBanc unrestricted consent to hold or process such information in any way EntBanc deems best for the user.

By reading/accessing the Terms of use of mySME Tools, users of mySME Tools are notified that, he/she submits their information willingly on mySME Tools, and a user will be contacted by the means of telephone, sms and/or e-mail, and by submitting such info a user gives its full consent to such communication from EntBanc or on behalf of EntBanc. Users of mySME Tools may not object to further communication, which may happen via the telephone, sms and/or e-mail from Entbanc.com directly or 3rd parties at the discretion of EntBanc. Users will be able to opt out from any of such communication at any time.

Restrictions - Only users of 18 years or older are allowed to use services of this Site, EntBanc only accepts users who are willing to submit complete personal information (according to mySME Tools forms) and have a genuine interest in online financial and business support services.

PRICING

EntBanc does sell products for children, but it sells them to adults, who can purchase with a credit card. If you are under 18, you may use EntBanc only with involvement of a parent or guardian. EntBanc reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.

Except where noted otherwise, the Listed Price displayed for products and services on our website represents the full retail price listed on the product and/or services itself.

With respect to items or services sold by EntBanc we confirm the price of an item at order; All the items in our catalogue are correctly, priced.

In the event that you are using a coupon issued by EntBanc, EntBanc only allows the usage of one coupon during checkout. A coupon may only be redeemed once per customer. EntBanc has the right to review, decline, and limit any coupon if fraud or coupon abuse is evident.

Please note that this policy applies only to products and services sold by EntBanc. Your purchases from third-party sellers and/or service providers using mySME Tools Payments system are charged at the time you place your order, and third-party sellers and/or service providers may follow different policies in the event of a mispriced item or service.

LOCATION RIGHTS

By accepting the terms and conditions you agree that on submission/processing of your online credit card payment EntBanc may verify your geographical location through GSM Network technology. You therefore warrant that the mobile number entered on your account is correct and that you are the legal owner. This acceptance will be deemed as written consent (as set out in section 12 of the ECT Act) to have information relating your location to be made available to EntBanc.

INDEMNIFICATION

You agree to release, indemnify, and hold EntBanc, and their officers, directors, employees and agents harmless from and against any claims, liabilities, damages, losses, and expenses, including, without limitation, reasonable legal and accounting fees, arising out of or in any way connected with (a) your access to or use of the Site, Applications, Services or Collective Content or your violation of these Terms; (b) your Member Content and (c) your (i) interaction with any Member, (ii) reliance in any information exchanged via the Site, Applications or Services, or (iii) creation of a Listing. EntBanc shall have the right to control all defence and settlement activities.

GENERAL

EntBanc grants you a limited license to access the mySME Tools website however no changes may be made to the Site, without prior notice and written consent.

This license does not permit any resale or commercial use of the mySME Tools Site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of the mySME Tools Site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools.

The mySME Tools Site or any portion of the mySME Tools Site, may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without the prior written consent of EntBanc.

You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of mySME Tools without prior written consent.

We welcome and encourage you to provide feedback, comments and suggestions for improvements to the Site, applications and Services (“Feedback”). You may submit Feedback by emailing us at [email protected] You acknowledge and agree that all Feedback will be the sole and exclusive property of EntBanc and you hereby irrevocably assign to EntBanc and agree to irrevocably assign to EntBanc all of your right, title, and interest in and to all Feedback, including without limitation all worldwide patent, copyright, trade secret, moral and other proprietary or intellectual property rights therein.